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Telephone Befriending Service

Friendship Calls and Good Day Calls

Not having someone to talk to regularly can be lonely and isolating, particularly if you are used to sharing your home and time with others. A friendly chat on the phone can make all the difference. 

Our weekly telephone calls for a friendly chat can make all the difference if you are feeling lonely.

The team at Age Concern will initially make a short weekly 'Good Day' call at a regular day and time to you every week, for a few weeks, in order to get to know you a bit better and have a friendly chat.

These calls can be particularly effective during a time when you may have experienced a big life change, such as recently coming out of hospital or losing a loved one.

The aim of our service is then to match you up with one of our volunteers for a weekly 'Friendship Call' which can be up to 30 minutes long. We work hard to match you with a volunteer who has similar interests to yourself and who we think you will get along with. 

How our befriending service works This service is primarily for people over the age of 60 who would benefit from the additional support a telephone friendship could provide. These people could be:

  • Living alone
  • Living away from their family and friends
  • Socially isolated or lonely
  • Recently bereaved
  • Caring for someone
  • Isolated from their immediate community due to physical disability or health problems
  • Recently out of hospital or experiencing a significant change to their daily living arrangements
  • Assessed as benefiting from the service

Our Befriending service is free to recipients, and delivered Monday to Friday between 9.00am and 4.00pm.

Reception at Age Concern Sandwich

Our Befriending service is free to recipients, and delivered

Monday to Friday between 9.00am and 4.00pm.

if you would like to arrange an assessment to start this new exciting service

Please ring 01304 614237

Age Concer Sandwich